About
FCR should be your first choice for all collateral recovery services in Central & Western Pennsylvania. Why? Our professionals understand that it is our duty to protect the consumers and our clients in all aspects of the collateral recovery process.
Repossession Done Right
You have worked hard to establish your good name in the financial community. FCR will always protect your hard work and the good name you have established. From the beginning, FCR has followed three simple statements:
- Treat consumers with respect.
- Carry each client's image on our shoulders and protect it.
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- Stay ahead of the curve when it comes to technology and education.
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Leading the Industry
At FCR, we pride ourselves in keeping employees familiar with the latest in best practices for the repossession industry. Our continuing education programs cover the recommended areas of concern prescribed by the Consumer Finance Protection Bureau (CFPB). This provides our clients with a high level of confidence that they have contracted with the most highly trained professionals available including:
- Unsurpassed Industry Knowledge
- High-Caliber Customer Support
- The Best Face in Difficult Situations
- Fewer Charged Off Accounts
- Certified Asset Recovery Specialists - C.A.R.S certified
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- 75 Years of Combined Experience
- In-House, ACA International-Certified Credit & Collection Compliance Officer (CCCO)
- In-House FDCPA (Fair Debt Collection Practices Act) Training Specialist
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